Cancellations or Refunds within the USA will be subject to a 20% restocking Fee. Returns are ONLY accepted for UNUSED/UNOPENED product. Refunds are issued back to original form of payment only. We do not pay for the return shipping.
It is your responsibility to return items to us; we recommend US Priority Mail. We can not be held responsible for loss or damage to goods whilst they are being returned.
If we do not hear from you w/in 7 days from receipt of delivery, we assume all has been received as ordered with no damage, and no refund/exchange/replacements will be offered.
We will not refund any charges relating to packing and shipping if you fail to take delivery of the goods at the address given to us by you on your order.
Instructions for returning goods:
Include the delivery receipt or a copy of your email invoice with the goods. If not available, please include a note that contains the following:name ordered under, address, phone number, date of order, order #, and reason for refund/exchange. Please send the goods in appropriate packaging. Send to:
Maui Babe, Inc.
Attn: Return Dept.
Wailuku, HI 96793
Wholesale Inquiries Welcome! Please e-mail: firstname.lastname@example.org & our sales staff will respond within 48 hours.
Prices are subject to change without notice. All products on the website are subject to availability. We do not guarantee that all items shown on the website are in stock and ready for dispatch. If you have selected an item that is not in stock, we will try and contact you as quickly as we can. Usually w/in 24 hours (except on weekends and bank/public holidays.)
Additional ship fee added to all International orders.Price is calculated upon checkout dependent on order total.
International orders please allow up to 14 business days for arrival via FedEx. International ship fees do not include any customs, duties, taxes, or other fees imposed by countries outside the USA. We do not ship to Brazil, Spain, Mexico, Italy, Turkey or Russia.NOTE: If an International order is returned to us via our shipping carrier due to the following: unable to deliver, no one at home, address incorrect, 3 attempts made with no response from customer, or any other factor that was not an error of Maui Babe you will not be issued a refund.If you would like to request a refund or cancel your order, once the shipment has been returned to Maui Babe, we will credit back to original form of payment less the ship fee in both directions and less any customs, duties, taxes, etc. that may have been imposed by your country, and less a 20% restocking fee.